A Remote BDC is a specialized unit designed to handle lead management, customer relationship management, and sales support for dealerships or businesses operating remotely. It employs digital tools and strategies to manage leads, engage with customers, and support sales teams from a distance.

A Remote BDC streamlines lead management processes, ensuring prompt responses to leads, effective follow-ups, and consistent customer engagement, regardless of geographical barriers. It enhances sales team performance, provides detailed reporting, and identifies sales opportunities within the customer base, ultimately boosting dealership efficiency and revenue.

Remote BDC services include but are not limited to prompt email first responses to leads, personalized long-term follow-ups, CRM monitoring, immediate alerts for missed leads, end-of-day reporting for insights, and equity mining using data analytics to uncover potential sales opportunities within existing customers.