Beat the competition with the most powerful phone & internet Automotive Mystery Shopping in the marketplace!

Webinarinc’s premier Automotive Mystery Shopping provides an in-depth look into your dealership. Compare and analyze the data from your dealership, direct competitors, and thousands of dealers across the U.S. Each year, we mystery shop over 25,000 dealerships throughout America. As a result, we provide the highest-quality data available in the modern marketplace.

Gain the invaluable insights needed to leave your competition in the dust! See how your dealership compares to the competition in responding to and interacting with buyers. Additionally, acquire the data required to skyrocket your BDC team and salespeople tenfold!

Do you know where your dealership is lacking? How does your dealership handle internet and phone leads? What are your competitors doing right and wrong? We offer the most powerful mystery shopping in the automotive marketplace so your dealership has the knowledge to succeed!



How many Automotive Mystery Shops are done per month?

Webinarinc provides sixteen (16) total mystery shops a month: two (2) mystery shops & two (2) competitor shops per week. Including one (1) phone call & one (1) email for each. [90-day commitment to ensure best results]

How often are reports sent out?

We deliver Automotive Mystery Shopping reports weekly. Our reports offer data in an easy to analyze format alongside Webinarinc’s guidance.                                                                                                                                                                                                               

How will mystery shopping help my dealership succeed?

Automotive Mystery Shopping creates accountability in sales processes. Furthermore, you gain important insights on where and how to improve your dealership’s profitability. Our weekly reports provide the information needed to stand out from the competition and set more appointments. This includes:

  • Response Time
  • Communication Attempts
  • Diversity of Attempts (Phone, Email, SMS, Etc.)
  • Data Analysis Guidance
  • Telecommunication Recordings and Feedback
  • Sales Process Skills
  • Objection Handling Skills
  • And Much More!

Who is the Automotive Mystery Shopping administered by?

Webinarinc employs highly-trained mystery shoppers who specialize in mystery shopping in the automotive marketplace. Our experienced mystery shoppers act as real automotive buyers who are familiar with and aim to flow with your dealership’s sales processes.

What happens if I cannot decipher the mystery shop data?

Our weekly reports are designed to be extremely easy to analyze. However, we offer extensive data analysis support and custom-tailored solutions to keep your dealership moving in a positive direction.